Privacy Policy
At A.O.M. Corporation (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or purchase our products. By accessing or using our website, you acknowledge that you have read and agreed to the practices described in this policy. We encourage you to review this policy carefully, and if you have any questions or concerns, please contact us before providing any personal information.
1. Collection of Personal Information
Personal information refers to details that identify you personally, such as your name, address, phone number, and email address. We may collect this information when you:
- Purchase our software or services.
- Register an account on our website.
- Contact us for support or inquiries.
We only collect personal information when you voluntarily provide it. By providing personal information, you consent to our use of that information as outlined in this policy. If you do not agree, please do not provide personal information.
2. Use of Collected Personal Information
We collect and use your personal information solely for the following purposes:
- To provide product support and respond to your inquiries.
- To send important notices related to your products, such as updates or changes in service.
We do not use your personal information for marketing purposes or share it with third parties unless required by law. However, we may use aggregated, non-personal data for product development and improvement, in a manner that does not identify any individual.
3. Information Sharing
We do not share your personal information with third parties for marketing or other purposes without your explicit consent. However, we may share information with trusted service providers, such as payment processors or shipping companies, solely to fulfill specific services related to your purchase. These service providers are required to protect your information and are prohibited from using it for any other purpose.
In certain legal situations, such as a court order or regulatory requirement, we may disclose your information as required by law.
4. Access Log Files
We collect general data through access log files to monitor the performance and usage of our website. This includes data such as pages visited, time spent on pages, browser type, and device information. This data does not identify individual users and is used sorely to analyze trends and improve our website.
5. Security Measures
We prioritize the security of your personal information. We use encryption technologies, including TLS, to protect data transmission and employ firewalls and other security measures to safeguard the servers where your personal information is stored. Despite these measures, no data transmission over the internet can be guaranteed to be 100% secure.
6. Information Deletion
We retain personal information only for as long as necessary to fulfill the purpose for which it was collected. Once that purpose is achieved, we will delete the information in accordance with our data retention policies. If you would like us to delete or update your personal information, please contact us at helpdesk@aom-factory.jp.
7. Linked Websites
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Google Analytics and Cookies
We use Google Analytics to understand how users interact with our website and improve our products and services. Google Analytics uses cookies, which are small data files stored on your device. These cookies collect information about website usage in an aggregated and anonymized form, including the number of visitors, the pages visited, and the time spent on the website. This data is not linked to individual users.
Additionally, our website uses cookies to enhance user experience by:
- Keeping you logged in to your account.
- Maintaining the status of your shopping cart.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
9. Changes to Our Privacy Policy
We may update this privacy policy from time to time. If we make significant changes, we will notify you by posting a notice on our website. We encourage you to review the policy periodically to stay informed of how we protect your information.
10. Contact Us
If you have any questions or concerns regarding this privacy policy or how your personal information is handled, please contact us at:
- Email: helpdeskt@aom-factory.jp
Effective Date: This policy was last updated on Oct 23, 2024.